by Pau1
Explorer

Can I do wifi calling on my Sony Xperia X Compact?

I'm moving to a place with no mobile signal so I'll need to use my home wifi. The ee website suggests that I have to buy a new phone from ee to call over wifi, but I know other networks provide the service to all models of phone. Is there a way to get ee wifi calling on my Sony Xperia X Compact or am I best just switching networks?

 

Thanks in advance! 

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Can I do wifi calling on my Sony Xperia X Compact?

Hi @Pau1,

 

Welcome to the EE Community. Smiley Happy

 

EE WiFi calling is only available on Xperia X compacts purchased directly from EE at the moment.

 

Thanks

 

James

5 REPLIES 5
by Grand Master
Grand Master

Re: Can I do wifi calling on my Sony Xperia X Compact?

Hi, 

 

EE VOWIFI service is activated via android firmware from EE or via certain manufacturers on non EE firmware devices. In theory it could be activated by all but it's not what EE work. 

 

If you check under the dialer settings or in settings and the option isn't available then unless you flash EE firmware or upgrade your handset then this service will not be available to you. 

 

Other carrier do provide this same service, and of course its your decision if you want to leave.

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team
Solution

Re: Can I do wifi calling on my Sony Xperia X Compact?

Hi @Pau1,

 

Welcome to the EE Community. Smiley Happy

 

EE WiFi calling is only available on Xperia X compacts purchased directly from EE at the moment.

 

Thanks

 

James

by Pau1
Explorer

Re: Can I do wifi calling on my Sony Xperia X Compact?

Thanks James.

 

Any idea if EE are planning on extending wifi calling to customers whose phones were not directly purchased from EE at any point?

 

Thanks again,

 

Paul

by
EE Employee

Re: Can I do wifi calling on my Sony Xperia X Compact?

Hi and welcome to the community @Pua1

 

We do allow some phone bought elsewhere to be used with WIFI calling.

 

Please do keep an eye on our guide in regards to any changes to WIFI calling.

 

Many thanks,

 

Lee

 

 

by Grand Master
Grand Master

Re: Can I do wifi calling on my Sony Xperia X Compact?

@Pau1 If any device at present doesn’t have it and it’s not from EE you’ll not get it.  

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