14-11-2017 04:56 PM
I lost my phone several months ago while staying at a friends and contacted Plusnet ( network provided by ee) to get phone blocked. My friend subsequently found my phone and returned it to me. I spoke with someone at Plusnet about unblocking my phone but was told it cound not be done. As EE is the network provider would they be able to unblock my phone.
Thanks in advance
14-11-2017 05:54 PM
The person who blocked it, via the provider who blocked it are the only ones who unblock your phone.
Also if you claimed on your insurance, than the handset belongs to them. Your insurers will know it's unblocked.
14-11-2017 06:28 PM
Thanks Northener for your advice.Just to clarify, as i asked plusnet to block phone is it they alone who can unblock it even though they were using EE as the actual network provider ?. I read somewhere that it would be the network provider responsible for unblocking the phone.
14-11-2017 08:33 PM
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