11-06-2018 07:45 PM
Hi when someone calls me using their Nokia on EE from home the calls breaks up and we end up ending the call. This seems to be getting worse. Is it the outgoing phone or location causing the problem or my location and iPhone? My signal was 4 bars and wi fi calling. The other person has no trouble hearing me I just can’t hear 99% of what they are saying.
11-06-2018 08:16 PM
@Bethleah cellular or WiFi calling your using one or the other not both.
Is your firmware update on the iPhone ?
11-06-2018 08:41 PM
Hi. As I move around it switches between WiFi and cellular but the call breaks up on both. iPhone software is up to date. Thanks
13-06-2018 01:11 PM
Hi. I have the problem With many calls. The worst is my mum who phones me and it breaks up and drops. It is often dead when I answer it and we have to keep tying to get through. She also has the problem with other calls and she is at a different postcode to me. Been in to EE today and they said there is a problem with the mast that covers my address. But this problem has been going on for a while and has steadily got worse. My iPhone is set to 2g which has helped a little. I don’t have a landline so I need the phone.
thanks for the help.