by Quex101
Explorer

Call barring

I am in Canada at the moment and cannot text or call out. I have tried removing the call barring but it errors out with a "cannot read data" message.

I have a note 8

I am on the Telus /EE network

I can receive calls and texts ok but cannot make them.

2 REPLIES
by Quex101
Explorer

Re: Call barring

Hi.I tried all what you asked and there was no success! RegardsGrant


Sent from my Samsung Galaxy smartphone.
by
EE Employee

Re: Call barring

Hi @Quex101 and welcome to the community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

iPhone: Go to Settings > Carrier and turn off Automatic. Wait until available networks appear, which might take two minutes. Tap the carrier that you want.

 

Android: Open the Settings menu >Tap More > Mobile Networks > Carrier and turn off Automatic. Wait until available networks appear, which might take two minutes. Tap the carrier that you want

 

Please, also can I get you to try and dial a friend or family member using the format of 00447********* and try using data. 

 

Did this work?

 

Many thanks,

 

Lee

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