by Nicu19
Explorer

Block Pixel 2 XL aboard.

Hi,I'm from Romania and I bought a second-hand Google Pixel 2 XL and is blocked on EE.What I can do to unlocked, I was trying to call but i can't do it from my Carrier.

5 REPLIES 5
by Grand Master
Grand Master

Re: Block Pixel 2 XL aboard.

Hi @Nicu19 

 

If it's blocked (lost or stolen) then it cannot be unblocked. 

 

If it's just the carrier lock you want removing so you can use another sim then read EE guide which explains the process:


HOW DO I UNLOCK AN EE DEVICE TO USE WITH ANOTHER NETWORK?

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Nicu19
Explorer

Re: Block Pixel 2 XL aboard.

Hello thanks for the reply, I have called to that number and dont even rinning, nothings happend.

by Grand Master
Grand Master

Re: Block Pixel 2 XL aboard.

@Nicu19   That number will not work for you, you need to call this 44 7953 966 150 

by Nicu19
Explorer

Re: Block Pixel 2 XL aboard.

Ok, I was called that number, but I dont understand very well what the lady saying, you can help me, what number do I need to press?

by
EE Community Support Team

Re: Block Pixel 2 XL aboard.

Hello there @Nicu19

 

Thanks for coming to the community.

 

If you speak to our unlocking team on 0800 956 6000 (select option 2, then option 4)

 

Thanks 🙂

 

Leanne.

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