18-02-2018 09:54 PM
Just had my first bill today, and it doesnt make any sense and i pay by direct debit and my phone has been suspended and i have to pay the whole balance now as i have reached my account balance ??? I cant get hold of anyone at ee and now my phone doesnt work. I wish i never come to ee.. i use this for work
19-02-2018 08:31 AM
Good morning @Hughes6235
Thank you for coming to see us in community 🙂
I'm sorry to hear that you have a suspension on the line.
You can use an alternative mobile or landline to call and the team will try to help you.
Let me know how you get on.