by Pedro83
Visitor

Apple music not verified

I've installed Apple music and when I try to verify it says I don't have an we account with Apple music. After looking around about this I think it may be because when I moved to EE I changed the number to my previous number, and if I go to the phone number in the phone settings (s8) it is not my number but in fact the number of the sun initially. I think Apple may be looking at this number on the device and not in fact the actual phone number. I don't think this number can be changed either? Any ideas?

1 REPLY 1
by
EE Community Support Team

Re: Apple music not verified

Hello there @Pedro83

 

Thanks for coming here.

 

If you turn the device off and on does the number show correctly?

 

If not please give us a call we can get this refreshed for you.

 

Let me know how you get on 🙂

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