27-10-2019 04:44 PM
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27-10-2019 04:59 PM
3-6 months behind the rest of the 7 series of devices is pretty unacceptable. Even Samsung were not this bad with EE
27-10-2019 05:37 PM
The OnePlus community to our questions on the forum has been disgraceful question and questions was asked no one answered them
28-10-2019 09:13 PM
#EE Like to comment on this for its users
28-10-2019 09:21 PM
I hit the 6 month early upgrade point in early December. I'll be switching to a Pixel 4 then for £100. OnePlus and EE should be embarrassed by this whole debacle; their lack of communication, planning and delays are straight out of the Brexit playbook.
28-10-2019 10:36 PM
30-10-2019 10:49 PM
Is there anyway we can get EE to come on here and help out with this fiasco as we have a premium device and we are being let down. If it was a apple device maybe ee would be all over it ?
30-10-2019 10:58 PM
Right people officially it's has been confirmed that it will released at some point in q1 2020. This is awful. I am so disappointed. In. Boh companies
31-10-2019 07:24 AM
I had a call back from EE after tweeting them about this to see what my options were. Cut a long story short, I can't get out of my contract due to the lack of updates so they recommended logging an official complaint so that my voice could be heard. Obviously the more people that do this the better as my single voice will do very little.
I knew I'd no chance on the call as the person said that they don't really get android as they have an apple I think a big issue is I and probably all bothered with this are serious android users interested in the manufacturers who offer the freedom to flash, tinker and be at the forefront of android software releases. This has not been the case with this phone.
a month ago - last edited a month ago
The CEO had now posted on the OnePlus forums regarding the update issue. Appears they may be having issues developing software as it's 5G.
Bit annoyed as haven't even got this phone for 5G, on a 4G contract. Assumed that it would be the same as the standard 7pro (which EE don't sell).
a month ago
A BS Letter More Like i feel sorry for people with a OnePlus Device i still cant believe they are still Blaming EE and Android.
Why cant they admit they have brought out a device what isnt ready for the real world
a month ago
I'm in the same boat.
I only got the 5G Pro because EE don't sell the standard Pro.
Now I'm stuck with a device that won't be updated on the same rate as the Non 5G while I can't even use 5G because my area wont be 5G until 2021.
And the price went down by £5 a month 2 weeks after I bought it.
Not happy! 😞