by Akerr Established Contributor
Established Contributor

Advice about sms hijacking after receiving a text from ee

Hi there I'm just looking for some advice, I have an app on my android phone called device monitor,  and today i received a notification from it, warning me of sms hijacking straight after I received a text message from ee,  I'm just wwonderin what exactly does this mean and how do i prevent it from happening again, is it something i should be concerned aboutScreenshot_20180419-151835.png

 

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: Advice about sms hijacking after receiving a text from ee

Hi, 

 

I am not an Android user, but I think it would be helpful if you could leave the make and model of the phone, so that other knowledgable members of the community will be able to assist you.

 

W

by
EE Community Support Team

Re: Advice about sms hijacking after receiving a text from ee

Hi @Akerr,

 

Welcome back to the community.

 

That's a genuine text from EE. It must be an error with the device monitor app you are using.

 

Thanks

 

James

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