by Nat76
New Member

Access bills

how to access his bill because I need it as a proof of address but, once on my account it tells me "sorry you don't have access to this page"

Thanks you

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Access bills

Hi @Nat76 

 

Mobile phone bills aren't normally accepted as proof of address. You would need a utility bill. 

 

That aside are you using the app or online access? If you are online go into Menu - Account access and make sure you are both the bill payer and user.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

View solution in original post

1 REPLY 1
by Grand Master
Grand Master
Solution

Re: Access bills

Hi @Nat76 

 

Mobile phone bills aren't normally accepted as proof of address. You would need a utility bill. 

 

That aside are you using the app or online access? If you are online go into Menu - Account access and make sure you are both the bill payer and user.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

View solution in original post

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