by Coltrans Investigator
Investigator

APN settings for Doogee T5 Android 6 phone

Hi,

I'm having problems setting up mobile data on my Doogee T5 phone. I've tried all the various settings I've found in the community and elsewhere but nothing has worked so far. I'm on an EE contract and have set mobile data to the EE SIM (it's a duel-SIM phone).

Many thanks in advance.

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: APN settings for Doogee T5 Android 6 phone

Thanks @Coltrans

 

Are you able to try the SIM in another phone and see if this works ok?

 

Thanks, Leanne 🙂

13 REPLIES 13
by Grand Master
Grand Master

Re: APN settings for Doogee T5 Android 6 phone

@Coltrans  Try the SIM card in the other sim slot. 

by Coltrans Investigator
Investigator

Re: APN settings for Doogee T5 Android 6 phone

Many thanks for that but I've tried it and it still doesn't work. 

I have found 2 sets of APN settings, one with a user name and password and one without. Which one should I be using?

by
EE Employee

Re: APN settings for Doogee T5 Android 6 phone

Hi @Coltrans

 

Please use the following APN:

 

Name Internet

APN everywhere

Proxy Leave Blank

Port Leave Blank

Username Leave Blank

Password Leave Blank

Server Leave Blank

MMSC http://mms/

MMS Proxy 149.254.201.135

MMS Port 8080

MCC 234

MNC 30

Authentication Type PAP

APN Type If you have choices select internet + mms otherwise type in *

 

Many thanks,

 

Lee

by Coltrans Investigator
Investigator

Re: APN settings for Doogee T5 Android 6 phone

Hi,

Thanks for the help, but it's still not working.

In addition to the entries in your list I have:

APN protocol and APN roaming protocol with the options IPv4, IPv6 and IPv4/IPv6. Any idea which I should choose?

There is no entry for APN Type.

 

Any other suggestions?

Thanks.

by
EE Community Support Team

Re: APN settings for Doogee T5 Android 6 phone

Hello @Coltrans

 

Can you select IPv4/IPv6 and let us know if this works.

 

Thanks 🙂

by Coltrans Investigator
Investigator

Re: APN settings for Doogee T5 Android 6 phone

Hi,

No, that makes no difference.

I don't think I'm doing something stupid - but it's possible.

Many thanks for your help.

by
EE Community Support Team

Re: APN settings for Doogee T5 Android 6 phone

Hi @Coltrans

 

What happens when you try and connect to the internet?

 

Thanks 🙂

by Coltrans Investigator
Investigator

Re: APN settings for Doogee T5 Android 6 phone

I get a message saying I'm offline. I've tried variously Opera, Chrome and other apps but they all say much the same.

I have (most of the time) an "E" in the staus bar - occasionally "3G" - if that means anything.

Signal strength is variable here (but better than any other network). I've been outside to test but still get the same result.

Data roaming is definitely on and registered to the EE SIM.

Thanks.

by
EE Community Support Team

Re: APN settings for Doogee T5 Android 6 phone

Thanks @Coltrans.

 

Are you in the UK at the moment?

 

Do texts and calls work ok for you?

 

Thanks, Leanne 🙂

by Coltrans Investigator
Investigator

Re: APN settings for Doogee T5 Android 6 phone

Yes, I'm in the UK and texts and calls work.

Thanks!

by
EE Community Support Team
Solution

Re: APN settings for Doogee T5 Android 6 phone

Thanks @Coltrans

 

Are you able to try the SIM in another phone and see if this works ok?

 

Thanks, Leanne 🙂

by Coltrans Investigator
Investigator

Re: APN settings for Doogee T5 Android 6 phone

Hi,

The solution was in fact to go into "Data usage" and turn on mobile data on the relevant SIM there. Apparently this applies to dual-SIM phones - and I found it on the GiffGaff forum!

Thanks for all your help!

Chris

by
EE Employee

Re: APN settings for Doogee T5 Android 6 phone

Hi @Coltrans

 

Glad you are now sorted.

 

Many thanks,

 

Lee

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