by wilty Investigator
Investigator

A3 software update

Im receiving alerts to allow update on my galaxy A320FL. The alert doesnt give info on who its from/ publisher. How do I know its legit? Only options are install immediately / overnight / later.

No option to refuse update.

1 SOLUTION

Accepted Solutions
by
EE Employee
Solution

Re: A3 software update

Hi @wilty

 

What happens when you follow the below instructions.

  • Turn on the Wi-Fi network on your SAMSUNG Galaxy A3 2017.
  • Go to Phone settings.
  • Go to the "About" bottom of the settings menu.
  • Press (SOFTWARE UPDATE) or (UPDATE).

Do you get prompted for an update?

 

Many thanks,

 

Lee

9 REPLIES 9
by
EE Community Support Team

Re: A3 software update

Hi @wilty,

 

Welcome back to the EE Community.

 

It sounds like an Android OS update. What is the exact message you see in the notification?

 

Thanks

 

James

by wilty Investigator
Investigator

Re: A3 software update

Hi James. Title of notifier ' software update'. If i click on icon text
given; software update information. -version: A320FLXXS2BRAA/
A320flxeu1BQ15/ A320flxx52BRA1
Size 28.58 MB
I can click for more information but still no information on publisher or
who's sent it.
Im very suspicious of 'software updates' what will it do to phone, how do i
know its not malicious?
by
EE Employee
Solution

Re: A3 software update

Hi @wilty

 

What happens when you follow the below instructions.

  • Turn on the Wi-Fi network on your SAMSUNG Galaxy A3 2017.
  • Go to Phone settings.
  • Go to the "About" bottom of the settings menu.
  • Press (SOFTWARE UPDATE) or (UPDATE).

Do you get prompted for an update?

 

Many thanks,

 

Lee

by Brilliant Contributor
Brilliant Contributor

Re: A3 software update

This is the android is firmware update.

 

New firmware was released few days ago by both Samsung direct and EE.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by wilty Investigator
Investigator

Re: A3 software update

Hi Lee. Yes if i goto settings> software updates i get the same
notification. So you think ok to update?
by
EE Employee

Re: A3 software update

Hi @wilty

 

If the notification is appearing there, this does mean to update is official and safe to download 🙂

 

Many thanks,

 

Lee

by wilty Investigator
Investigator

Re: A3 software update

Thanks for your help.
by
EE Employee

Re: A3 software update

by Skilled Contributor
Skilled Contributor

Re: A3 software update


wrote:

This is the android is firmware update.

 

New firmware was released few days ago by both Samsung direct and EE.


Indeed. My A3 (2017) got this update a few weeks back, my wife's A3 (2016) got it over the weekend.

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