by Tokyo44 Investigator
Investigator

6 months free Apple Music

 Hi.

How do I sign up for 6 months free Apple Music? I sent a text but have received no instructions.

10 REPLIES 10
by Grand Master
Grand Master

Re: 6 months free Apple Music

Hi, 

 

You need to follow the instructions as per EE Apple Music help guide

 

Thanks, 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Employee

Re: 6 months free Apple Music

Hi Tokyo44

 

Please follow the advice given by @Northerner.

 

Let me know if it does help.

 

Many thanks

 

Lee

by Tokyo44 Investigator
Investigator

Re: 6 months free Apple Music

Thanks @Northerner & Lee. I've tried those steps but the text I get in reply is a list of codes for 150 general enquiries. No mention  of Apple Music.

 

Has anyone else had this problem? 

 

by
EE Community Support Team

Re: 6 months free Apple Music

Morning @Tokyo44

 

Thanks for trying this.

 

Are you with us on pay as you go or contract?

 

Also have you had this offer with EE before?

 

Speak soon 🙂

by Tokyo44 Investigator
Investigator

Re: 6 months free Apple Music

Hi, 

 

I'm on a monthly contract. No, I haven't had Apple Music with EE before.

 

Thanks

by
EE Community Support Team

Re: 6 months free Apple Music

Thanks @Tokyo44

 

Can you text MUSIC to 150 and let me know the reply.

 

Also what device are you using?

 

Thanks for the quick reply 🙂

by Tokyo44 Investigator
Investigator

Re: 6 months free Apple Music

I'm using a Samsung Galaxy S8. This is the reply:

 

You're just a few steps away from six free months of Apple Music with the data on us! To add this to your account, reply YES to this message (please make sure you've got the bill payer's permission). During the six months, when you stream or download music in the UK we'll cover the cost of the data (just make sure you have some of your data allowance remaining). You can cancel at any time. After six months, Apple Music costs just £9.99 a month.
If you're already an Apple Music member and you'd like six months' streaming for Apple Music on us, reply STREAM to this message. The Apple Music app is available on iOS & Android.
For more info, details about streaming and terms, including what information we use to personalise your service, visit ee.co.uk/applemusic

 

Previousit when I replied YES, I get this:

150 is a free service in the UK and EU and will be charged at local rates from other countries.
Our most popular services are:

BALANCE: Balance and allowance information incl Data
UPGRADE: Upgrade info
RO country name: Roaming info, RO ITALY for example
ROAMING: Check if your phone is set up to use abroad
CR: Make a card payment
APP: Download the My EE App
UPDATEME: Low allowance alerts
NUMBER: What's my number
BAR: Bar third party premium rate services
BILL: Summary of recent invoices and payments
VM ON or VM OFF to control diverts to your voicemail
SPORT : For more on our exclusive BT Sport offer
COVER : Check what insurance cover your phone has
OFFERS : Find out if you can get even greater value for your money

STOP to 1234: To opt out of marketing communications

by
EE Community Support Team

Re: 6 months free Apple Music

Hi @Tokyo44

 

Thanks for confirming.

 

Have you replied YES this morning and had this reply?

 

Also is your number showing correct in the device settings?

 

Android – Settings> About Phone>My Phone Number

 

Thanks, Leanne.

by Tokyo44 Investigator
Investigator

Re: 6 months free Apple Music

Yes, got the same reply.

My phone number is set to unknown but I can't change it.

by
EE Community Support Team

Re: 6 months free Apple Music

Thanks for trying, @Tokyo44.

 

Please contact our customer support team, they will be able to help you update the number from our side.

 

Please let us know how you get on.

 

Chris 🙂

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