Unable to use roaming after top up

[Anjli]

I am unable to use the data roaming. 

Topped up £5, could use data yesterday with £2.50 add on. Today am unable to do so with the remaining 2.50.

Texted ROAMEU1D, got message from 150 that I have 24 hour access, but I actually can't. 

What should I do? 

[Ritu_D]

Good morning @Anjli 

Welcome to the community. 

Where are you roaming? 

Does your phone show any signal or error messages? 

Thanks 

Ritu