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video Data pass not working

Hi. I used my data 4 this month, which is not a big problem, but my video data pass not working. I can't start a video in yt app. Could u repair pls? Thx Tomi

1 SOLUTION

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EE Community Support Team
Solution

Re: video Data pass not working

Hi @Tamassuri,

 

Welcome to the EE Community. 🙂

 

If you’ve run out of data on your plan then the EE Video Data Pass will not work. You’ll need to purchase a data add-on to continue using the pass.

 

Find out more in What is the EE Video Data Pass?

 

Thanks

 

James

View solution in original post

2 REPLIES 2
by Grand Master
Grand Master

Re: video Data pass not working

@Tamassuri you’ll need to speak with customer services about this. 

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by
EE Community Support Team
Solution

Re: video Data pass not working

Hi @Tamassuri,

 

Welcome to the EE Community. 🙂

 

If you’ve run out of data on your plan then the EE Video Data Pass will not work. You’ll need to purchase a data add-on to continue using the pass.

 

Find out more in What is the EE Video Data Pass?

 

Thanks

 

James

View solution in original post

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