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17-02-2019 04:44 PM
Hi Guys,
I have my T-Mobile number transfered to a EE sim and I am having some issues when it comes to connect to EE wifi auto in the London Underground wifi system. The thing is since I have an EE sim I cannot connect it.
Can anyone assist me on this matter, please?
Thanks!
L
Solved! See the answer below or view the solution in context.
18-02-2019 07:27 PM
17-02-2019 05:12 PM
@londoneer: Have you texted EEWIFI to 9527 & followed its instructions?
17-02-2019 05:51 PM
Hi,
Thanks for your reply.
This is what I got when I text to 9527
Sorry, there was a technical glitch. Could you try sending your text again in a bit? If you keep having this issue, contact customer services to sort it
17-02-2019 06:01 PM
Hi @londoneer
I think the message is self explanatory, try again later.
You can find EE guide on connecting here.
Thanks
17-02-2019 06:30 PM
LOL
How many times do I have to wait until the system works?
I keep trying for a week. I guess it enough to wait and raise the matter.
Regards
L
17-02-2019 06:37 PM
I tried many times, different hours and still not working its no use!!!
Not sure if is my device. I guess not as I had wifi using t-mobile sim.
L
17-02-2019 07:20 PM
@londoneer Have you called customer services about this ?
17-02-2019 08:04 PM
Actually, I’m here in order to get a solution from the EE team support.
18-02-2019 07:55 AM
Hi @londoneer,
Thanks for joining the EE Community.
I'm sorry to hear you are having problems using WiFi on the underground.
Please get in touch with Customer Care so we can take a quick look at your account.
James
18-02-2019 02:13 PM