17-02-2019 04:44 PM
I have my T-Mobile number transfered to a EE sim and I am having some issues when it comes to connect to EE wifi auto in the London Underground wifi system. The thing is since I have an EE sim I cannot connect it.
Can anyone assist me on this matter, please?
Solved! See the answer below or view the solution in context.
17-02-2019 05:12 PM
@londoneer: Have you texted EEWIFI to 9527 & followed its instructions?
17-02-2019 05:51 PM
Thanks for your reply.
This is what I got when I text to 9527
Sorry, there was a technical glitch. Could you try sending your text again in a bit? If you keep having this issue, contact customer services to sort it
17-02-2019 06:01 PM
17-02-2019 06:30 PM
How many times do I have to wait until the system works?
I keep trying for a week. I guess it enough to wait and raise the matter.
17-02-2019 06:37 PM
I tried many times, different hours and still not working its no use!!!
Not sure if is my device. I guess not as I had wifi using t-mobile sim.
18-02-2019 02:28 PM
Thanks! You're welcome :)! Glad I could be of assistance.
19-02-2019 07:54 AM
That's great @londoneer!
Thank you for letting us know it's all working 🙂
Feel free to come back to the community any time.
19-02-2019 09:56 AM
The thing is I am experiencing some issues at many London Underground stations so I guess is not my device. I can connect properly at some only.
20-02-2019 11:17 PM
20-02-2019 11:22 PM
There is live chat only for contract users. Try in the A.M.