by njerry40

prime video

Hi , i have got Prime Video on my mobile phone , how can i get it to work on my smart tv ? i have the prime video app on my tv but it ask's me to start a 30 day free trial..... cant see anywhere to sign in with my details.......  is it possible to get this to work on the telly ?   thanks .....  jerry

by Grand Master
Grand Master

Re: prime video

@njerry40 :

  1. You may cast or mirror your phone to your TV.
  2. You may login with your Amazon ID and password  into the Prime Video app on your Smart TV.
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by njerry40

Re: prime video

Hi , there seems to be nowhere to sign in on my tv prime video app.....  its just the app on the tv , which says start your 30 day free trial......  not sure if i have to start the 30 day free trial to get it to work or not......   cant see anything else on the tv app......... help..

EE Community Support Team

Re: prime video

Good Morning @njerry40


Thanks for coming to the community.


Have you text PRIME VIDEO to 150 and followed the instructions to set up your account?


Once you’re subscribed to Prime Video, you can enjoy the ultimate big screen experience by watching it on your TV. 


Using your Amazon ID and password, you can log into your smart TV, (check here to see which devices are compatible).


Thanks, Leanne 🙂

by xzoe01x
New Member

Re: prime video

Hi mine isn't working either. I have got it set up on my phone fine and ive checked registered devices but even though I'm signed in on the xbox prime app it's not showing as being registered. How can I get this to work on my tv 

EE Community Support Team

Re: prime video

Hi @xzoe01x,


Welcome to the EE Community. 🙂


What happens when you try to watch Prime Video content on your Xbox?





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