by warrykerry
Explorer

keeps saying im running low on data and to buy more when im not

Can someone help me? I share 20gb off data with 2 other family members I am not the main account holder. I keep getting messages to buy data add-ons  when I have loads of data left. I can transfer data to the other account but not to me? I am left not being able to use the internet or whats app. because of this. How do I fix it???

3 REPLIES 3
by
EE Community Support Team

Re: keeps saying im running low on data and to buy more when im not

Hi @warrykerry

 

Welcome to the community.

 

Is the account holder able to gift the data to you?

 

Chris

by warrykerry
Explorer

Re: keeps saying im running low on data and to buy more when im not

No it doesn't give my number as a option. But hopefully I have got it
sorted was on with someone in the live chat. Time will tell

Thanks
Highlighted
by
EE Community Support Team

Re: keeps saying im running low on data and to buy more when im not

Please keep us updated @warrykerry

 

Thanks 🙂

 

James

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