by Xsarah1982x
New Member

how do I remove a fixed add on

How do I remove a fixed add that I’ve had for many years that I no longer need 

3 REPLIES 3
by Grand Master
Grand Master

Re: how do I remove a fixed add on

Hi @Xsarah1982x 

 

If you cannot remove the add on via your online account or myEE app, then call EE CS on 150.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: how do I remove a fixed add on

Hi @Xsarah1982x.

 

Welcome to the community 🙂

 

What add-on are you looking to get removed?

 

Jon

Highlighted
by Grand Master
Grand Master

Re: how do I remove a fixed add on

If it's a recurring UK/EU data add-on, text STOP 1GB ADD-ON to 150 for the 1GB add-on & so on.

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