by graceburt
New Member

getting a pay monthly accessorisy

I took out a i phone 11 contract about 3 weeks ago, and was told i could get airpods as a monthly accessory, but now it showing i’m only eligible for the case, any ideas why? 

EE Community Support Team

Re: getting a pay monthly accessorisy

Hi @graceburt


Welcome to the community.


I recommend calling 150 so that our Mobile Care team can check on this for you.


They'll be able to double check with add to plan products you're eligible for.


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