EE app and website
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Beaodband conteact ending
I am trying to find out when my broadband contract ends.Ir is difficult to me to talk during work hours.can I email someone about this as I am likely to not renew my contract.
1ST PAYMENT
Hello mate i am new to EE i just got my device last friday and they already charge me 30 pounds for the upfront soon im gonna pay my monthly payment that cost 55 pounds But when i see my first bill they gonna charge me 85 pounds What should i do? Th...
Netflix
I've recently changed contract and got Netflix as an add on benefit , it originally worked for a day , still showing as active on my bill but when I go to log in it's saying no email registered with that account but when I try using the code they sen...
EE free data didn’t add to my account
EE kept sending me text messages about offering free data when I top up my credit. However every time I topped up, the free data never show up in my app. I have been calling for customer service about the issue, and they asked me to send screen cap o...
Resolved! When I click the link for Apple TV trial, the app says it will "renew" today
I'm just trying to sign up for the free 6 months, but the iOS app says it will renew on 4th Jan (i.e today), and that it's £8.99 "starting today".So I'm not sure whether to click subscribe, and it'll automatically apply the free months afterwards? I ...
Web site and app is so poor, never works, (This service isn’t working right now)
I change to EE over two months ago from BT the network is brilliant the broadband is brilliant but the app and the website is diabolicalIt's patheticPlease don't tell me to call the service centre because a lot of people online are saying the same th...
What is pay as you go and flex hibernation, and how do I stop it?
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Resolved! Stop itemised billing
I’m trying to turn off itemised billing but can’t see how to do it. How can I cancel it? I feel like this is a stealth tax which everyone pays every month because it’s not obvious how to turn it off.
No Conformation Email but Money Taken
Hi, I placed an order on Friday 12th April for an iPhone 15, 128GB in the colour Blue. I still have yet to receive a confirmation email, but the £30 deposit was taken straight away and has not been returned.I called EE on Monday 15th to ask what’s ha...
How to download a bill
How do I download a bill can’t find the manage bills and payments
