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EE app and website

Support using EE to manage your account and check data on-the-go.

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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Orders

A place to ask questions about your orders from EE.

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Activity in Account

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Nhs discount not applied for two months

When I upgraded I applied a nhs discount code this was accepted and have emails to prove this from ee but for two months they have not been applied I have rang up several times and complained and have been given every excuse they can think of and hav...

Lunn1 by • Visitor
  • 13 Views
  • 1 replies
  • 0 Helpful

Resolved! Live chat

The message us option is not working on my EE app it just stays on loading. Is this for everyone? If not any idea how I can fix 

Charlxo by • Investigator
  • 229 Views
  • 9 replies
  • 1 Helpful

Samsung Watch 6 Mobile Plan

I just recently bought a Samsung watch 6 and tried to add my mobile plan to it.  But it says there was an error and gives me an error code of 118.Now, when I ordered it I couldn't figure out how to keep my number so it was ordered with a new sim.  Do...

SIM card activation

SIM card activationI have bought a new SIM card with a new number, created an EE account and made a top up of £10, but my mobile is not working. I get messages from EE but can't make calls or send text messages, I'm outside the UK, can it depend on t...

frasca by • Visitor
  • 16 Views
  • 0 replies
  • 0 Helpful

Ending 4g contract

Hi, my 4g contract is due to end in a few weeks. Is there a way of setting this do it doesn't automatically move to rolling 30-day contract. Fibre is being installed in our village so 4g, which is useless even with external antenna, is no longer need...

DJM9870 by • Visitor
  • 30 Views
  • 2 replies
  • 0 Helpful
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