EE app and website
Support using EE to manage your account and check data on-the-go.
3777 PostsAccount
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Activity in Account
Third party charges
Hi, I’ve recently been charged £21.99 4 times in the space of 2 minutes by B Sony. I have no account with Sony. And EE are saying there is nothing they can do. I’ve been a customer for over 10 years never had any problems before. Is they anyway I can...
No suitable plans
I am now eligible to upgrade, however, when I use the app or online it says “sorry there are not suitable plans available for this device right now” on each phone I click on. Why is this? What do I need to do?
SIM card not working. Need to get in touch with EE but cannot make a phone call
Does anyone know how to get in touch with EE tech support without making a phone call? I am currently overseas and my EE SIM card is no longer working. I obviously cannot call them without it being an international call which will cost me a small for...
Subscription packs
I am looking for packs, specifically of the subscription variety. Every time I click on a link Subscription Packs anywhere on the My EE website, all I see is the attached screenshot. So there are no subscription packs available, right?
Add-ons
Is there still problems with the add-ons in the EE app
Apple tv 6 month trial
Does anyone know why the offered apple tv 6 month trial sends me to the generic apple website where only a 7 day trial is offered? How do I activate the 6 month trial?
Re: Complaint
My old deal finished on 13 April,new deal was set up on 09 April, new deal not put through and old deal still live
No dpd text
I ordered an upgrade last night and dpd tried to deliver it to my wife today, but asked for a pin code, but I have not had an email or text saying they were delivering today or containing a pin code.Am I supposed to give them something else?
Switch from contract to top up living abroad
Hello,I'm currently living abroad and interested in keeping my current EE mobile number while switching to top up option. I would like to know how I can manage this switch, considering I'm not in the UK and unable to come back to the UK for a while.I...
Why has my phone bill gone up from £54
Why has my phone bill gone from £54 to 135 all so I can see my bill Susan Jahans
