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Re: Order

Hi i ordered iphone 15 pro max on friday after i get message i have to call and discuss my order..After call and verification lady said everything is fine etc..Today i spoke on ee live chat and lady said my credit isacceptable but a verification is r...

SIM card not working. Need to get in touch with EE but cannot make a phone call

Does anyone know how to get in touch with EE tech support without making a phone call? I am currently overseas and my EE SIM card is no longer working. I obviously cannot call them without it being an international call which will cost me a small for...

Technical Error on Website and App

I get the following error message when trying to access certain areas of the website such as 'Shop':Sorry, looks like a technical errorPlease call us on <a href="tel:08009566000">0800 956 6000</a> and we’ll try to get things sorted.It only occurs whe...

Switch from contract to top up living abroad

Hello,I'm currently living abroad and interested in keeping my current EE mobile number while switching to top up option. I would like to know how I can manage this switch, considering I'm not in the UK and unable to come back to the UK for a while.I...

EE mobile app under help section it no longer shows live chat

Urgent

HelloHow do I pay my bills if I can't find the "make a payment" option in my EE app. I'm living outside the UK and need to pay my mobile phone bill. How do I do it?

Re: Calls blocked on pay as you go

I have had the same problem. The EE rules are incomprehensible. I'm in Australia, with ever increasing credit (only usable in the UK) and unable to even find where to purchase the 'roaming data add-on'. I'm stuck with EE for the moment due to banking...

Thieves, 20 pounds were charged for two days, it was finished. Also, 20 pounds w

Thieves, 20 pounds were charged for two days, it was finished. Also, 20 pounds were charged for three days

Date must be after date of birth

Is there someone that can help me with this issue? Having same problem that a couple of other users have described on this forum. Have a 20% off discount code that I want to apply so can’t do the order over the phone