by sscphillips
Visitor

apple music add on not working on my new upgrade contract. Says already used

I have just got a new contract ugrade with EE and the apple music add on that you get free for 6 months with a contract says it  has already been used. 

 

I used this add on, on my old contract 2 years ago.

 

Is this only once per customer rahter than once per contract?

2 REPLIES 2
by Profile closed
Not applicable

Re: apple music add on not working on my new upgrade contract. Says already used

It once per customer.  If you have already used your 6 months free trial through EE, you cannot have another free trial unfortunately.

by
EE Community Support Team

Re: apple music add on not working on my new upgrade contract. Says already used

Hello there @sscphillips

 

Welcome to the community.

 

Thanks for posting on the community.

 

As @Profile closed is correct, if you’ve already had an Apple Music offer through EE, you can’t get it again.

 

If you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you’re entitled to six months of streaming for Apple Music, on us.

 

Just text STREAM to 150 or log into My EE via our app or website.

 

Thanks, Leanne.

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