by Dianappp
Explorer

apple music account isn't working through ee

The text from 150 said to just open Apple Music to start using my 6 months free but it's not working even if I press register through EE. Also from the 150 text I wasn't sent any link or other instructions. 

 

However when I check on my account add-one the free Apple Music is included. 

8 REPLIES 8
by Ace Contributor
Ace Contributor

Re: apple music account isn't working through ee

HI, 

@Dianappp

It can take up to 24 hours to receive verification link from ee though text message. 

You need to click on link to configure your number with Apple music. 

I hope your apple music  will be up and run soon. 

Many Thanks 

by
EE Community Support Team

Re: apple music account isn't working through ee

Hi @Dianappp,

 

Welcome to the EE Community.

 

That's great advice from @tahirmian.

 

Have you received the verification link yet?

 

Thanks

 

James

by MadHatter49 Investigator
Investigator

Re: apple music account isn't working through ee

James_B

I'm having the same problem, the last text I recieved 8hrs ago stated

Great news, your six months of streaming for Apple Music on us, has begun! Simply download or open the Apple Music app to get started

Can you please confirm that I should be receiving a further text with a verification link?

by
EE Employee

Re: apple music account isn't working through ee

Hi @MadHatter49 

 

You only recieve the verification when activating the Apple music subscription offer and not the streaming.

 

Many thanks,

 

Lee

by MadHatter49 Investigator
Investigator

Re: apple music account isn't working through ee

OK, so I guess it's not working then!!!

by
EE Employee

Re: apple music account isn't working through ee

Good Morning @MadHatter49

 

Are you still having problems with Apple Music?

 

Thanks - Karen. Smiley Happy

by MadHatter49 Investigator
Investigator

Re: apple music account isn't working through ee

Yes, given in for now, put off a little by Lee's less than helpfull responce!

by
EE Community Support Team

Re: apple music account isn't working through ee

Good morning @MadHatter49

 

I do hope you manage to get Apple Music up and running.

 

If you need any help and support, please give us a shout.

 

Thanks

 

Richard

 

🙂

 

 

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