by Monowar1975

about 120 minutes roaming bundles


good morning,

i did request to add 120 minutes rooming bundle on this account on 28th September Saturday.

your colleague confirm me that 120 minutes added on this account.

unfortunately I can’t use the phone to make a call or received a call.  

Could you please sort it out as soon as possible as I’m in Bangladesh.

for my business and social reasons I need to use this phone badly from abroad.

if you need to talk to me then please free to call me on my local number.xxxxxxxxxxxxxxx.

thank you 


xxxxxxxx xxxxxxx 


[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

EE Community Support Team

Re: about 120 minutes roaming bundles

Good Morning @Monowar1975


Thanks for coming to the community. 


Being unable to make a call or text indicates your roaming is not active. Please log in to your My EE and follow these steps:


Menu > Manage Device > Ensure both Roaming and Calling Abroad are active


Please keep me posted with your progress, 


Katie 🙂

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