by Tybo23
Explorer

You dont have apple music membership with ee

Its saying i dont have membership with ee ive activated the addon and my subscription ended and it says i dont have the membership dont know what to do checked my number its right

3 REPLIES 3
by Grand Master
Grand Master

Re: You dont have apple music membership with ee

Hi, 

 

Did you follow the instructions as per EE Apple music help pages

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Tybo23
Explorer

Re: You dont have apple music membership with ee

I havent hd a text to verify or nothing i texted music to 150 and then replied yea and it says there was a problem but it says i have apple music cuz it ends in january

by
EE Community Support Team

Re: You dont have apple music membership with ee

Hi @Tybo23

 

Does your correct phone number display in your phone's settings?

 

  • If the correct mobile number is showing, you may need to remove the Apple Music app and re-install.
  • Once done, Tap on the link in the text message to activate correctly with EE. 

 

If this still doesn’t work, we would recommend giving customer services a call, they will check to see that this is set-up correctly.

 

Thanks 

 

Richard

 

🙂

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