by Bobbybus
Explorer

Won’t allow me to gift data

I’m currently abroad. I’ve been able to gift data but the option has now disappeared. I can only see my data limit and whilst the family is listed no data info is given or option to transfer data. 

4 REPLIES 4
by Grand Master
Grand Master

Re: Won’t allow me to gift data

Hi @Bobbybus 

 

Try restarting your device. If the issues persists then call EE CS on 150. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Won’t allow me to gift data

Hi @Bobbybus,

 

Welcome to the EE Community. 🙂

 

How much data do you have left?

 

Thanks

 

James

by Bobbybus
Explorer

Re: Won’t allow me to gift data

Not much - 300mb. The rest of the family have full data, hence why I want to gift. It’s only my data we are using abroad (we’re in the States).



xxx xxxxxxxx
xxxxx xxxxxx

 

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

by
EE Community Support Team

Re: Won’t allow me to gift data

Thanks @Bobbybus.

 

You can only gift data in 500MB increments.

 

Does the number you're trying to gift from have more than 500MB available?

 

Jon 

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