by Louise_1988
Explorer

Why is my amazon prime video swappable benefit still asking me to pay

 
2 REPLIES 2
by Grand Master
Grand Master

Re: Why is my amazon prime video swappable benefit still asking me to pay

@Louise_1988   Because you haven’t set it up, you need to text PRIME to 150 and use the link on the return message

by
EE Community Support Team

Re: Why is my amazon prime video swappable benefit still asking me to pay

Good Morning @Louise_1988

 

Thanks for coming to the community. 

 

Have you logged into your My EE and select Amazon Prime to add as a swappable?

 

Alternatively, you can manage your Swappable Benefits by texting SMART to 150

 

Katie 🙂

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