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by Saday
Explorer

Why is Amazon trying to charge me for videos when using the EE 6 month free

 
1 SOLUTION

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by Ace Contributor
Ace Contributor
Solution

Re: Why is Amazon trying to charge me for videos when using the EE 6 month free

Not everything on prime video is part of the prime service. Some you have to pay for.


BrendonH (Android Expert) - Samsung Galaxy S10+ (Pie 9.0) - Samsung Galaxy Watch (Tizen 4.0)
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5 REPLIES 5
by Saday
Explorer

Why is Amazon trying to charge me for videos when using the EE 6 month free

Using the EE new app six months Amazon prime video why is Amazon trying to charge me to watch videos

by Grand Master
Grand Master

Re: Why is Amazon trying to charge me for videos when using the EE 6 month free

@Saday : Have you texted PRIME VIDEO to 150 & followed its instructions?

 

 

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by Ace Contributor
Ace Contributor
Solution

Re: Why is Amazon trying to charge me for videos when using the EE 6 month free

Not everything on prime video is part of the prime service. Some you have to pay for.


BrendonH (Android Expert) - Samsung Galaxy S10+ (Pie 9.0) - Samsung Galaxy Watch (Tizen 4.0)
If I have helped you please click on the STAR/SOLUTION buttons below
by Legend
Legend

Re: Why is Amazon trying to charge me for videos when using the EE 6 month free

Hi @Saday 

 

As @BrendonH  has said not all content on prime is free. The more premium content such as new release movies/ third party TV shows tend to be at additional cost, albeit reduced for prime members. 

 

I have the full prime product and it's the same for me. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

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by
EE Community Support Team

Re: Why is Amazon trying to charge me for videos when using the EE 6 month free

Hi @Saday,

 

Welcome to the community 🙂

 

Have you been able to find anything within the subscription to watch without it asking you to pay anything additional? 

 

@Northerner, can you suggest something that you know is included for @Saday to try to ensure that their subscription is set up correctly?

 

 

Alex 🙂

 

 

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