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by Stuart56
New Member

Why has my prime video stopped early

I've cancelled my Amazon prime video add on earlier than the end date but had a text saying I've still got until the 17th of October before it is cancelled.

Tried to watch a film today and it said I was no longer a member? Help?

1 REPLY 1
by
EE Community Support Team

Re: Why has my prime video stopped early

Hi @Stuart56.

 

Welcome to the EE Community.

 

Could you try logging out and back in again to see if you can now watch the film?

 

Did you send the text to cancel it?

 

Jon

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