by ness0_7
Explorer

Why can’t I add more data

Why can’t I add more data? It won’t let me? 

5 REPLIES 5
by Grand Master
Grand Master

Re: Why can’t I add more data

Are you on contract or PAYG? How are you trying? What does http://add-on.ee.co.uk/purchase when not connected to WiFi offer you?

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by Grand Master
Grand Master

Re: Why can’t I add more data

@ness0_7  Are you a contract or PAYG customer?  

by ness0_7
Explorer

Re: Why can’t I add more data

Contact 

by Grand Master
Grand Master

Re: Why can’t I add more data

@ness0_7  Turn WiFi off on your device and click THIS from here you should be able to purchase more data. 

by
EE Community Support Team

Re: Why can’t I add more data

Hi there @ness0_7

 

Welcome to the community.

 

Have you been able to purchase a data add-on following @Chris_B advice?

 

If not, do you get an error message?

 

Speak soon.

 

Leanne 🙂

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