by Zarzy
Explorer

Why can i not buy more data

its not letting me buy data and im on 800mb which will not be enough i still have 4 days till my monthly plan renews

3 REPLIES 3
by
EE Community Support Team

Re: Why can i not buy more data

Hi @Zarzy.

 

Welcome to the community 🙂

 

Are you able to buy data at http://add-on.ee.co.uk/?

 

Jon

by Zarzy
Explorer

Re: Why can i not buy more data

No i can not and i dont know why

Sent from my iPhone
by
EE Community Support Team

Re: Why can i not buy more data

Hi @Zarzy

 

Do you have an active spend cap that could be stopping it?

 

To check, log in to My EE and go to Manage My Device > Spend Caps


Chris

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