05-08-2017 01:53 PM
Hi, I recently tried to sign up for the free BT Sport for 3 months add on. You texted me a link to create my free BT Sport id but I every time I put my details in it returns with Error Code: NCE-005. Is there reason for this?
05-08-2017 02:03 PM
Thanks for coming to community 🙂
Here is what the error code NCE-005 is from our BT Sport: Troubleshooting help and support pages.
This error appears if your BT ID hasn’t yet finished linking to your BT Sport service. It’s not yet ready for you to to use. There can sometimes be delay at busy times.
Please be patient and try again shortly.
Or if you haven’t added the BT Sport from EE service to your account just text SPORT to 150 to get started.
14-08-2017 08:22 AM
Thanks for the response. Not sure how long the delay is normally but a week and half on from initially trying to register and the error message remains.
14-08-2017 10:45 AM
by Carswell19 a week ago