by Frustrated11112
Explorer

Several data “boosts” pending and not being used - how to get them working?

Several data “boosts” “pending” and not being used - how to get them working? Data used up during month but these boosts are not activating! How do you get them working?

3 REPLIES 3
by
EE Community Support Team

Re: Several data “boosts” pending and not being used - how to get them working?

Hi @Frustrated11112

 

Welcome to the community.

 

They kick in one-by-one once your main data has been used. They'll show as 'pending' until they do. 🙂

 

Chris

by Frustrated11112
Explorer

Re: Several data “boosts” pending and not being used - how to get them working?

Thank you but my data has been used and they haven’t kicked in.

by
EE Community Support Team

Re: Several data “boosts” pending and not being used - how to get them working?

Ah, OK @Frustrated11112

 

I recommend speaking to our Mobile Care team on 150. They have access to your account and will be able to sort this out for you.

 

Let us know how you get on.

 

Chris

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