by Gav31
Visitor

Removing a add on

I would like to remove an add on that was added by mistake when topping up my data balance. The add on states it cannot be removed. It is for 1GB of date for £4.99p. I do not need this. But it states it cannot be removed. It will have been added when my data balance was low towards the end of the month. It has now been added as a permeant reoccurring feature of my monthly bill. How do I delete it?  


 

1 REPLY 1
by
EE Community Support Team

Re: Removing a add on

Hi @Gav31

 

Welcome to the community. 🙂

 

Could you try texting STOP 1GB ADD-ON to 150.

 

Chris

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