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by Sunnidae
Explorer

My pack ran out, so I topped up my account but the pack hasn't renewed?

Title says everything

1 SOLUTION

Accepted Solutions
by Skilled Contributor
Skilled Contributor
Solution

Re: My pack ran out, so I topped up my account but the pack hasn't renewed?

Hello and welcome to the community. 

 

Does pack renewal usually happen automatically for you? 

When you text the code of the pack you like to 150, what happens?

 

Thanks

4 REPLIES
by Skilled Contributor
Skilled Contributor
Solution

Re: My pack ran out, so I topped up my account but the pack hasn't renewed?

Hello and welcome to the community. 

 

Does pack renewal usually happen automatically for you? 

When you text the code of the pack you like to 150, what happens?

 

Thanks

by Sunnidae
Explorer

Re: My pack ran out, so I topped up my account but the pack hasn't renewed?

I messaged  150 and I think I managed to buy the pack, thanks for your help Smiley Happy 

by Skilled Contributor
Skilled Contributor

Re: My pack ran out, so I topped up my account but the pack hasn't renewed?

Thanks for getting back to us and I am glad you resolved it.

by
EE Community Support Team

Re: My pack ran out, so I topped up my account but the pack hasn't renewed?

Great work @Peter_C

 

Pleased this is all sorted @Sunnidae

 

Thanks

 

Richard

 

Smiley Happy

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