by Dkeech
New Member

Live chat

I am abroad and have received a text saying i have removed my 120 mins add on .... but i have not removed anything??

2 REPLIES 2
by Grand Master
Grand Master

Re: Live chat

@Dkeech   As this is a public forum we can not help you with this matter . If your a contract customer you can use live chat,  just login to your online account and wait for it to pop up.  If your in the EU though you can call customer service and you’ll not be charged,  you can even do this if your a PAYG customer. 

by
EE Community Support Team

Re: Live chat

Hi @Dkeech,

 

Welcome to the EE Community.

 

Does the add-on still show in My EE?

 

Thanks

 

James

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