by JoshBrookesy Investigator
Investigator

Ive text sport to 150 and nothing has happened

 
9 REPLIES 9
by Grand Master
Grand Master

Re: Ive text sport to 150 and nothing has happened

@JoshBrookesy how long ago ?  And are you a pay monthly customer? 

by JoshBrookesy Investigator
Investigator

Re: Ive text sport to 150 and nothing has happened

I text about 6 times last night about 10pm and 3 times this morning about 30 mins ago and Yeha I’m a pay monthly customer!

by Grand Master
Grand Master

Re: Ive text sport to 150 and nothing has happened

@JoshBrookesy   Just to check have you had the offer before?   

by JoshBrookesy Investigator
Investigator

Re: Ive text sport to 150 and nothing has happened

Yeah, I’ve had it before. I’ve got bt sport now but it says to add the castable version I need to text sport to 150 to add it to my account 

by Grand Master
Grand Master

Re: Ive text sport to 150 and nothing has happened

@JoshBrookesy  You now need to give it time to reply.  No point in sending the text over and over as it will be trying to reply back to each text.  

by JoshBrookesy Investigator
Investigator

Re: Ive text sport to 150 and nothing has happened

Okay, thanks

by
EE Community Support Team

Re: Ive text sport to 150 and nothing has happened

Hi @JoshBrookesy 

 

Let us know if you haven't had a response after 24 hours 🙂

 

Jon

by JoshBrookesy Investigator
Investigator

Re: Ive text sport to 150 and nothing has happened

Not far off 24 hours tbf I sent one around 4 ish yesterday as well but nothing back as of yet 😥

Highlighted
by
EE Community Support Team

Re: Ive text sport to 150 and nothing has happened

If you don't get a response within 24 hours I'd recommend contacting our Tech Care team @JoshBrookesy.

 

They will be able to check your account and make sure it is all set up correctly.

 

Jon

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