Ive text sport to 150 and nothing has happened

[Chris_B]

@JoshBrookesy how long ago ?  And are you a pay monthly customer? 

[JoshBrookesy]

I text about 6 times last night about 10pm and 3 times this morning about 30 mins ago and Yeha I’m a pay monthly customer!

[Chris_B]

@JoshBrookesy   Just to check have you had the offer before?   

[JoshBrookesy]

Yeah, I’ve had it before. I’ve got bt sport now but it says to add the castable version I need to text sport to 150 to add it to my account 

[Chris_B]

@JoshBrookesy  You now need to give it time to reply.  No point in sending the text over and over as it will be trying to reply back to each text.  

[JoshBrookesy]

Okay, thanks

[Jon_K]

Hi @JoshBrookesy 

Let us know if you haven't had a response after 24 hours 🙂

Jon

[JoshBrookesy]

Not far off 24 hours tbf I sent one around 4 ish yesterday as well but nothing back as of yet 😥

[Jon_K]

If you don't get a response within 24 hours I'd recommend contacting our Tech Care team @JoshBrookesy.

They will be able to check your account and make sure it is all set up correctly.

Jon