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How do i speak to someone about a add on to my account

tommyf14
Investigator
Investigator

Hi im looking to speak to someone about adding a add on to my account 

5 REPLIES 5
XRaySpeX
Grand Master
Grand Master

Which add-on & what is your query about it?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Looking to add a 4g apple watch to my account an wanted to speak to someone about it 

Katie_B
EE Community Support Team

Good Afternoon @tommyf14

 

I would recommend calling 150 from your EE handset. A member of our mobile care team will be happy to help further. 

 

Katie 🙂

I wanted to Apple Music + Apple TV which is free for 6 months then £4.99 afterwards- I appear to have ended up with 2 separate ones for 9.99 and 4.99 - I don’t want this and have tried without any success to contact you to speak with someone but just keep being sent text messages - this is not what I want 

James_B
EE Community Support Team

Hi @Jbl1,

 

Welcome to the EE Community. 🙂

 

Is the additional payment on your EE bill or have you been billed directly by Apple?

 

James