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How do I take off an fixed add on please

Gellatlycampbel
Visitor

How do you take off a fixed add on 

4 REPLIES 4
Rogersdave77
Expert Contributor
Expert Contributor

@Gellatlycampbel what is the add on? If it came as part of your package then it can't be removed, that's why it's "fixed" if you have added it yourself then call customer service and ask them to remove it. 

Leanne_T
EE Community Support Team

Hello there @Gellatlycampbel

 

Thanks for posting on the community.

 

I can see @Rogersdave77 has given you some great advice 🙂

 

If you give us a call on 150 our customer service team will be able to check this and see if the add-on can be removed.

 

Thanks, Leanne.

 Can you take the add on off my phone please 

Katie_B
EE Community Support Team

Good Morning @Merch1047

 

What add on are you looking to remove?

 

Speak soon,

 

Katie 🙂