by Aggie1224
New Member

How do I stop the amazon prime video add on

 
2 REPLIES 2
by Grand Master
Grand Master

Re: How do I stop the amazon prime video add on

Hi @Aggie1224 

 

Are you paying for it? 

 

Prime video is now a swappable benefit:

 

How do I cancel my Amazon Prime Video Swappable or subscription?

 

If you have the pass as a Swappable Benefit:

  1. log in to My EE or use the My EE app

  2. go to Menu > Plans, Swappables & add-ons

  3. select Swappables and follow the steps to remove or swap the pass

If you have the app as a chargeable standalone add-on:

  1. log in to My EE or use the My EE app

  2. go to Menu > Plans, Swappables & add-ons

  3. select Add-ons and follow the steps to remove the app

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: How do I stop the amazon prime video add on

Text STOP PRIME VIDEO to 150.

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