by Jordan9888
Explorer

How do I stop a add on

 
1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: How do I stop a add on

Text STOP 1GB ADD-ON to 150 for the 1GB add-on.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
5 REPLIES 5
by
EE Community Support Team

Re: How do I stop a add on

Hi @Jordan9888

 

Welcome to the community. 🙂

 

Which add-on is it? Can you remove it in your My EE account?


Chris

by Jordan9888
Explorer

Re: How do I stop a add on

Hello it is the recurring add on of additional 1gb data I can’t seem to remove it from the EE app

Sent from my iPhone
by
EE Community Support Team

Re: How do I stop a add on

Ah, OK.  Thanks, @Jordan9888

 

Our Mobile Care team will be able to remove the add-on for you. I'd definitely recommend getting in touch with them.

 

Chris 🙂

by Grand Master
Grand Master
Solution

Re: How do I stop a add on

Text STOP 1GB ADD-ON to 150 for the 1GB add-on.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Jordan9888
Explorer

Re: How do I stop a add on

Thanks it worked👌🏻

Sent from my iPhone

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.