by adyenglish Investigator
Investigator

How do I get prime video ads on to work

 
6 REPLIES 6
by Grand Master
Grand Master

Re: How do I get prime video ads on to work

by adyenglish Investigator
Investigator

Re: How do I get prime video ads on to work

Click on link in text that confirms I've got prime addon and it takes me to a page that no longer exists

by adyenglish Investigator
Investigator

Re: How do I get prime video ads on to work

I click on link in text that confirms I've got prime addon and it takes me to a page with an error message.

by Grand Master
Grand Master

Re: How do I get prime video ads on to work

@adyenglish   You text PRIME VIDEO to 150 and when you get a reply you answer the question YES or NO. 

 

You’ll then get a message when it’s been added to your account along with a PIN number that you enter 

 

if you mean the link from the returned 2nd message try sending the PRIME VIDEO message again.  If that fails I recommend you call customer services about it. 

by
EE Community Support Team

Re: How do I get prime video ads on to work

Hi @adyenglish,

 

Thanks for joining the EE Community.

 

Which error message are you seeing?

 

James

by Grand Master
Grand Master

Re: How do I get prime video ads on to work

Link must be faulty. Try https://ee.co.uk/entertainment-on-ee/amazon-prime-video instead.

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