by godfrem
Explorer

How do I connect to wifi in the tube

When I try to connect o the london underground, the message says to phone customer care ... can anyone tell me how to just log on to the tubes wifi with my ee phone because holding on to talk to someone takes far too long (been holding on for 10 minutes now #lifeisshort)

3 REPLIES 3
by
EE Community Support Team

Re: How do I connect to wifi in the tube

Hi @godfrem,

 

Welcome to the EE Community. 🙂

 

Please see How do I use WiFi on the London Underground? for help with getting connected.

 

If you are still unable to connect after following the guide, it may be necessary to contact Customer Care so they can take a look at your account.

 

Thanks

 

James

by godfrem
Explorer

Re: How do I connect to wifi in the tube

Thanks James
Customer Care helped me. I just don't understand why they can't use my
actual phone number (which was ported over) rather than one that is
meaningless.
However, with a lot of faffing and staying on a platform for a long time, I
managed to get on via the Virgin wifi.

Mel
by
EE Community Support Team

Re: How do I connect to wifi in the tube

Glad you're sorted, thanks for letting us know, @godfrem 🙂

 

Chris

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