by syndra
New Member

How do I cancel my apple music add on which is on it's last day?

I can't access the EE app as they are under maintenance and I never received a message saying this. Is there a way I can cancel it. I've been texting STOP MUSIC to 150 but it replies saying they are under maintenance 

2 REPLIES 2
by AspiA Established Contributor
Established Contributor

Re: How do I cancel my apple music add on which is on it's last day?

Just ring customer service in the morning and explain this. If you are charged anything you may get a refund off your next bill.

by
EE Community Support Team

Re: How do I cancel my apple music add on which is on it's last day?

Good Morning @syndra

 

Thanks for coming to the community. 

 

Have you now been able to send STOP MUSIC to 150?

 

If not, please give us a call so we can help remove this for you. 

 

Katie 🙂

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