23-02-2020 12:23 AM
Hi, my 6 months free Amazon Video has just finished and I've decided to continue by paying a monthly fee. However, I cannot get it to work on Tab or mobile phones as when I log in it says start 30 day free trial. How do I fix this as no point in paying for something I cannot watch other than on my home TV.
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23-02-2020 09:34 AM
@maddiem Just login to the same account.
23-02-2020 06:03 PM
It sounds as if it was removed when the 6 month trial finished. The 30 day free option is from Amazon.
If you log in to my ee or call customer services, they will be able to reapply it to your account